Frequently Asked Questions:

What is the hair quality like?

100% Futura Hair.
Long lasting: 10-12 months (with good care).
Super soft.
Natural hair ratio.

As the hair extensions industry grows, larger companies are resorting to using low quality hair in order to supply the growing demand. The problem with this is that the hair has a very short lifespan, so you end up repurchasing more frequently and spending more money in the long run. Which is neither ethical or sustainable.

This is why we use one of the highest grades of Futura Hair, because it's important to our customers that the hair retains its' softness and lasts!

We're also obsessed with making sure our halos blend naturally with your own hair. This is why we have a unique system for Hair Weft Distribution ensuring that the ratio of long-to-short hair strands varies to mimic the exact ratio and look of your natural hair. Our Halos are known to be the most natural looking hair extensions on the market."

How does the halo stay on? I’m worried it will fall off.

No, your halo won’t fall off when worn properly. Because of the angle it sits, the halo will fit securely on your head. It might feel a bit unusual in the beginning but you’ll start to feel more comfortable the more you wear it, and the more times you check yourself out in the mirror, phone, or reflection of the shop window.

I have really thin hair. Will it work for me?

Our Halos were made for you. Literally. They work best on girls with thin hair, as finer ends tend to blend better with our Halo ends, creating a much more natural look.

They sit quite low on your head, too, so you can pull plenty of your own hair over the band to cover it. So even if you’re worried about your fine hair not quite covering enough, know it’s pretty rare. Like having Justin Timberlake write a song about you rare.

If you’re feeling unsure, simply send through 2-3 photos of your current hair under good lighting, showing your hair from root to end, and we’ll take a look and tell you exactly what halo you should get and if it will work.

How do I pick the right color?

We know how hard it can be to pick the right color, so we put together a color guide! If you’re feeling unsure, simply send through 2-3 photos of your current hair under good lighting, showing your hair from root to end, and we’ll take a look and tell you exactly what halo you should get and if it will work.

What does your guarantee cover? 

All items from Look Gorgeous have a 100% free replacement policy. We understand it can be difficult to get just the right color and we want to make it risk-free for you. Not satisfied with the color you received? No problem, please just contact us with another shade you want and we will replace it cost-free for you. Thank you for shopping with us!

How do I pick the right length

Is my order eligible for free shipping?

Yes, we have free shipping on all our orders

How long does shipping take?

The delivery time is based on the shipping option that you have chosen but typically it should arrive within 7 - 21 business days.

International orders can take 7-28 business and sometimes can be longer or shorter depending on customs.

We processes orders between Monday and Friday. Orders will be processed within 24 hours from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

Please contact us if you do not receive tracking confirmation after 4 business days from the day you completed your payment